ph 13 Terms and Conditions

To register and use ph 13, you must be at least 21 years of age and a resident of the Philippines where online gaming is permitted under applicable local regulations. By completing the registration form, you confirm that all information you provide — including your name, date of birth, and contact details — is accurate, complete, and belongs to you personally. Each player is permitted to hold only one account on the platform; duplicate accounts are not allowed and may result in suspension or permanent closure of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials, and ph 13 will not be liable for any losses resulting from unauthorised access caused by your failure to keep your password secure. If you suspect that your account has been accessed without your permission, you must notify us immediately at [email protected] so that appropriate action can be taken without delay.

All transactions on ph 13 are conducted in Philippine pesos (PHP), and no currency conversion is required at any point during your use of the platform. Deposits are processed using the localPhilippine payment methods available in your account dashboard, and credited to your balance within the processing time displayed at the time of the transaction. Minimum and maximum deposit amounts are shown within the deposit section of your account and may be updated from time to time without prior notice. Withdrawal requests are subject to identity verification, and ph 13 reserves the right to request supporting documents before processing any withdrawal to ensure the security of your funds. Withdrawals will only be sent to a payment method that belongs to the registered account holder; transfers to third-party accounts are not permitted under any circumstances. If your account shows no activity for an extended period, ph 13 may apply an inactivity policy as described in your account settings, so we encourage players to log in regularly or contact support if they need assistance managing their balance.

All games available on ph 13 — including live casino tables, fish shooting games, and sports betting markets — must be used for personal entertainment only and in accordance with the rules displayed within each game or betting section. Players are prohibited from using any automated software, bots, scripts, or third-party tools to interact with the platform, place bets, or gain an unfair advantage over other players or the platform itself. Any attempt to manipulate game outcomes, exploit technical errors, or collude with other players will result in immediate account suspension and forfeiture of any balance associated with the account. ph 13 reserves the right to void bets or winnings that result from obvious errors, system malfunctions, or circumstances outside the normal operation of the platform, and affected players will be notified accordingly. Sports betting markets are subject to the specific rules of each sport and competition, including rules on match abandonment, postponement, and result verification, which are detailed within the sports section of the platform.

ph 13 reserves the right to suspend, restrict, or permanently close any account that is found to be in breach of these terms and conditions, without prior notice where the circumstances require immediate action to protect the platform or other players. Grounds for suspension include but are not limited to: providing false registration information, operating multiple accounts, engaging in fraudulent payment activity, attempting to abuse promotional offers, or violating the fair use rules described in Section 3. If your account is suspended, you will be notified by email to the address registered on your account, and you will have the opportunity to contact support at [email protected] to discuss the matter and provide any relevant information. Any balance remaining in a suspended account will be held pending the outcome of the review, and funds will be returned to the verified account holder if the suspension is resolved in their favour. Players who wish to voluntarily close their account may do so by contacting support directly, and any remaining balance will be processed for withdrawal to the registered payment method after identity verification is completed.

ph 13 is committed to promoting responsible gaming and providing a safe, enjoyable environment for all players across the Philippines. We encourage all players to set personal limits on their deposits and gaming activity, and to take regular breaks to ensure that gaming remains a form of entertainment rather than a source of financial or personal stress. Detailed guidance on the tools and resources available to help you manage your gaming activity is provided on our Responsible Gaming page, which we recommend reading before you begin playing. If you believe that your gaming behaviour has become problematic, you can contact our support team at [email protected] to request a temporary or permanent self-exclusion from the platform, which will be actioned promptly and without question. ph 13 will never encourage players to chase losses, increase stakes beyond their comfort level, or continue playing when they have indicated a wish to stop, and any player who raises a concern will be treated with respect and discretion at all times.

The personal information you provide when registering and using ph 13 is collected, stored, and processed in accordance with our Privacy Policy, which forms part of these terms and conditions and should be read alongside them. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with applicable regulations in the Philippines. Your data will not be sold to third parties, and it will only be shared with service providers who assist in the operation of the platform under strict confidentiality obligations. You have the right to request access to the personal data we hold about you, and to request corrections if any information is inaccurate, by contacting us at [email protected] with your request. ph 13 uses industry-standard security measures to protect your data from unauthorised access, and we review our data practices regularly to ensure they remain appropriate and compliant.

ph 13 may update or amend these terms and conditions from time to time to reflect changes in the platform, applicable regulations, or our operating practices, and the most current version will always be available on this page. When significant changes are made, we will make reasonable efforts to notify registered players by email or through a notice displayed within the platform before the changes take effect. Your continued use of ph 13 after any update to these terms constitutes your acceptance of the revised version, so we encourage you to review this page periodically to stay informed. If you do not agree with any changes to the terms, you should stop using the platform and contact support at [email protected] to discuss your options, including closing your account and withdrawing any remaining balance. The date at the top of this page will be updated each time the terms are revised so you can always identify when the most recent changes were made.